So many of the soft skills that I teach to new Customer Service Representatives relate to other relationships in life. I’m always trying to be a better husband and a better father, so as I teach my current class about these soft skills I couldn’t help but reflect on how ...

It’s a bird!  It’s a plane!  It’s Super Daddy! At least that’s how my son and daughter see me!  As Super Daddy, I can lift anything, fix anything, do anything.  I can launch Ella and Pax into outer space and catch them when they come flying back to earth. I’m able to pedal ...

Lately my daughter has been carrying around her yellow flower blanket everywhere she goes.  When she wakes up she grabs it before going downstairs and usually sits with it on her lap while she drinks her milk.  Then throughout the day, she thinks about it out of nowhere.  And has ...

Lately my daughter has been carrying around her yellow flower blanket everywhere she goes.  When she wakes up she grabs it before going downstairs and usually sits with it on her lap while she drinks her milk.  Then throughout the day, she thinks about it out of nowhere.  And has ...

What do you do when you don’t feel like going to church? I struggled with this Sunday afternoon.  I was supposed to lead singing, but I didn’t feel like my heart was in the right place. I just finished a hard conversation that left me hurting.  At that moment I ...